1 Acceptance of Terms and Scope of Application
By accessing, registering, or using any services provided by club21 through the website https://club21.bet or related applications, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions set out in this document, together with our Privacy Policy and Responsible Gaming Policy.
These terms constitute a legally binding agreement between you ("User" or "Member") and club21 ("Platform", "we", "us"). If you do not agree with any part of these terms, you are not permitted to use our services. Continued use of the platform following any amendments to these terms will be deemed acceptance of those changes.
This platform is strictly for individuals aged 18 and above. By registering an account, you confirm that you meet this minimum age requirement and that online betting is legal in your jurisdiction.
2 Account Registration, Security and User Responsibilities
Account Creation and Verification
Each user is permitted to hold only one registered account on the club21 platform. Registration requires accurate and complete personal information, including your full name, a valid email address, and phone number. club21 reserves the right to request identity verification documents at any time to confirm the validity of the information provided.
Accounts found to be using false information, duplicate accounts, or accounts registered under another person's name without authorisation may be suspended or closed immediately and without prior notice.
Password and Account Security
You are solely responsible for keeping your account password and login credentials confidential. club21 will never ask for your password via email, live chat, or any other communication channel.
If you suspect that your account has been accessed by an unauthorised party, please contact our support team immediately at [email protected]. You are responsible for all activity that occurs under your account until we receive written notification from you.
3 Platform Usage Rules and Prohibited Conduct
Club21 users are required to comply with all platform usage rules at all times. Using the platform for fraudulent purposes, system manipulation, exploitation of technical bugs, or any activity that may harm other users or the integrity of the platform is strictly prohibited.
The following activities are expressly prohibited and may result in immediate account termination:
- Using automation software, bots, or third-party tools to access or exploit platform services
- Colluding with other users to manipulate game outcomes or the betting system
- Gaining unauthorised access to restricted areas of the platform
- Distributing content that is seditious, racist, or constitutes any form of hate speech through the platform
- Using your account to facilitate any form of money laundering or illegal financing
- Registering an account using another person's identity or providing misleading information
Club21 reserves the right to pursue legal action against any user found engaging in illegal activities or activities that harm the platform or other members.
4 Payment Information, Deposits and Withdrawals
All financial transactions on the club21 platform are conducted in Malaysian Ringgit (RM / MYR). Users are responsible for ensuring that the payment method used belongs to them and is legally valid.
Deposit
Deposits to your club21 account are processed via approved payment methods, including Touch 'n Go eWallet and GrabPay. Deposits are typically credited to your account shortly after payment confirmation. Minimum and maximum deposit limits may vary depending on the selected payment method. club21 is not responsible for any delays caused by third-party payment processors.
Withdrawal
Withdrawal requests are subject to successful identity verification. club21 reserves the right to request supporting documents before processing any withdrawal. Processing times vary depending on the chosen payment method and may take up to several business days. Any withdrawal attempt that appears suspicious or is inconsistent with these terms may be placed on hold pending investigation.
Club21 reserves the right to decline or reverse any transaction suspected of being linked to fraud or illegal activity. All balances in closed or suspended accounts will be handled in accordance with the platform's internal procedures and applicable law.
5 Limitation of Liability, Intellectual Property and Third-Party Links
Platform Liability Limits
Club21 provides this platform on an "as is" basis. We make no warranties regarding uninterrupted availability, the accuracy of information, or the suitability of the platform for any particular purpose. club21 shall not be liable for any indirect loss, data loss, business interruption, or damages arising from the use of or inability to use our services, to the extent permitted by applicable law.
Users acknowledge that betting carries the risk of financial loss, and club21 is not liable for any losses incurred through wagering activity on the platform.
Intellectual Property
All content on the club21 platform — including logos, interface design, text, graphics, software, and other visual elements — is the exclusive property of club21 or our licensors. Users may not copy, distribute, modify, or exploit any such content without prior written consent from us.
The name and logo "club21" are registered trademarks. Any unauthorised use is strictly prohibited and may result in legal action.
Third-Party Links
The club21 platform may contain links or integrations to third-party services. club21 is not responsible for the content, privacy policies, or practices of any such third-party websites or services. Use of third-party services is entirely at the user's own risk.
6 Account Policy, Amendments and Governing Law
Account Suspension and Closure
Club21 reserves the right to suspend or close any user account that violates these terms, engages in fraudulent activity, or for other reasonable operational reasons, with or without prior notice. Users may also request the closure of their own account at any time by contacting our support team. Any eligible balance will be processed in accordance with standard withdrawal procedures.
Amendments to These Terms
Club21 reserves the right to amend, update, or replace any part of these terms and conditions at any time at our sole discretion. Any changes will take effect immediately upon being posted on the platform. It is the user's responsibility to review these terms periodically. Continued use of the platform following any amendments will be deemed acceptance of the updated terms.
Applicable Law
These terms and conditions are governed by and construed in accordance with the laws applicable to the platform's operating jurisdiction. Any dispute arising from or relating to these terms shall first be referred to good-faith negotiation. If a resolution cannot be reached, the dispute may be submitted to the appropriate dispute resolution body under applicable law.
If you have any questions regarding these club21 Terms & Conditions, please contact us at [email protected] or refer to the FAQ us for further information. By continuing to use this platform, you confirm that you have read and agreed to all the terms stated above.
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